Fortbildung:NEW! - ‘Practice your English’ Workshop - 2014/05/19.-20.: Unterschied zwischen den Versionen

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{{Veranstaltung
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|Zielgruppe=MitarbeiterInnen der Bibliotheken in MV
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|Vorkenntnisse='''''This course is conducted entirely in English, and so it is not suitable for absolute beginners.'''''
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|Inhalt=<span></span>
 
'''NEW!  - ‘Practice your English’ Workshop'''<br>
 
'''NEW!  - ‘Practice your English’ Workshop'''<br>
 
This course is designed as a companion course to 'Everyday English for Librarians’. If you have already taken 'Everyday English for  Librarians’, this workshop works well as a 'follow-on’ course – however, it stands alone as a learning experience and it is not necessary to take 'Everyday English’ first.
 
This course is designed as a companion course to 'Everyday English for Librarians’. If you have already taken 'Everyday English for  Librarians’, this workshop works well as a 'follow-on’ course – however, it stands alone as a learning experience and it is not necessary to take 'Everyday English’ first.
 
This course focusses on practice with speaking English in normal situations that occur in any library:
 
This course focusses on practice with speaking English in normal situations that occur in any library:
- Helping users to find and use library resources
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* Helping users to find and use library resources
- Describing online resources
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* Describing online resources
- Taking personal information from library users
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* Taking personal information from library users
- Explaining processes and rules
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* Explaining processes and rules
- Dealing with complaints and angry library users
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* Dealing with complaints and angry library users
- Delivering excellent customer service
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* Delivering excellent customer service
The exercises will stretch your ability to speak confidently and fluently to your library users. Using a wide variety of learning techniques that keep the learning relevant, interesting and sometimes even fun, the native-speaking course leader will help you to discover that helping library users in English is rewarding, easy, and fulfilling.
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The exercises will stretch your ability to speak confidently and fluently to your library users. Using a wide variety of learning techniques that keep the learning relevant, interesting and sometimes even fun, the native-speaking course leader will help you to discover that helping library users in English is rewarding, easy, and fulfilling.  
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''This course is conducted entirely in English, and so it is not suitable for absolute beginners.''
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|Referenten=Mark Edwards (TU Berlin)
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|Veranstalter=UB Rostock
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|Teilnehmerzahl=10/5
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|Termin=Mo/Di, 19./20.05.2014, 9.00 - 16.00 Uhr
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|Ort=Universität Rostock, Universitätsbibliothek - Bereichsbibliothek Südstadt Raum 011, Albert-Einstein-Str. 6, 18059 Rostock
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|Anmeldeschluss=17.04.2014
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|Kosten=105,00 €
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|Kontakt=[mailto:marlies.peters@uni-rostock.de Marlies Peters]
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|Anmeldung=[mailto:marlies.peters@uni-rostock.de Marlies Peters]
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|}}

Aktuelle Version vom 5. März 2014, 11:00 Uhr

Startseite -> Fortbildung:NEW! - ‘Practice your English’ Workshop - 2014/05/19.-20.
Zielgruppe: MitarbeiterInnen der Bibliotheken in MV 
Vorkenntnisse: This course is conducted entirely in English, and so it is not suitable for absolute beginners. 
Inhalt:

NEW! - ‘Practice your English’ Workshop
This course is designed as a companion course to 'Everyday English for Librarians’. If you have already taken 'Everyday English for Librarians’, this workshop works well as a 'follow-on’ course – however, it stands alone as a learning experience and it is not necessary to take 'Everyday English’ first. This course focusses on practice with speaking English in normal situations that occur in any library:

  • Helping users to find and use library resources
  • Describing online resources
  • Taking personal information from library users
  • Explaining processes and rules
  • Dealing with complaints and angry library users
  • Delivering excellent customer service

The exercises will stretch your ability to speak confidently and fluently to your library users. Using a wide variety of learning techniques that keep the learning relevant, interesting and sometimes even fun, the native-speaking course leader will help you to discover that helping library users in English is rewarding, easy, and fulfilling. 

Referenten: Mark Edwards (TU Berlin) 
Teilnehmerzahl: 10/5 
Termin: Mo/Di, 19./20.05.2014, 9.00 - 16.00 Uhr 
Ort: Universität Rostock, Universitätsbibliothek - Bereichsbibliothek Südstadt Raum 011, Albert-Einstein-Str. 6, 18059 Rostock 
Veranstalter: UB Rostock 
Anmeldeschluss: 17.04.2014 
Kosten: 105,00 € 
Kontakt: Marlies Peters 
Anmeldung: Marlies Peters 
Unterlagen: {{{Unterlagen}}} 
Sonstiges: {{{Sonstiges}}}